I don’t have a factory, or employees, it’s just me!
I do not have a storefront, or phone ordering, just online ordering.
Please feel free to contact me, I do answer emails quickly.
I ship from the Garden State…New Jersey!
POSTAL HOLIDAYS/ No shipping:
Monday, January 2, 2012 – * New Year’s Day (Observed)
Monday, January 16, 2012 – Martin Luther King Jr’s Birthday
Monday, February 20, 2012 – Washington’s Birthday (President’s Day)
Monday, May 28, 2012 – Memorial Day
Wednesday, July 4, 2012 – Independence Day
July 1st through July 8th- SHOP VACATION
Monday, September 3, 2012 – Labor Day
Monday, October 18, 2012 – Columbus Day
Monday, November 12, 2012 – * Veterans Day
Thursday, November 22, 2012 – Thanksgiving Day
Tuesday, December 25, 2012 – Christmas Day
Tuesday, January 1, 2013 – New Year’s Day
Generally orders get processed and ship out in 2-3 days. I ship via USPS or Fedex with tracking.
Once shipped, packages take anywhere from 3-10 buisness days. Please do not count weekends or holidays.
If you need things quick, you may select “Priority mail” which generally takes 2-3 days.
Please try to order at least 14 days in advance to insure you items before you need them.
I do ship everywhere! International orders get shipped twice a week. Sorry, no tracking available.
I am not responsible for duty fees that may occur if your order is over a certian dollar amount.
Shipping time depends on individual country “customs” policies. In my experience, most get delivered
in 2-3 weeks. While certain other countries, like Brazil, take from 30-45 days. Please keep this in mind
when ordering. I will not be able to answer questions about orders once they are shipped.
Estimated shipping for popular countries:
Australia: 2 weeks to 4 weeks
Brazil: 30 to 60 days
Canada: 1 week to 4 weeks
Europe: 2 weeks to 6 weeks
Italy: 30 to 60 days
USA: 1 week to 2 weeks
*If ordering multiple items, I will package together to reduce the amount of plastic materials.
*I am not responsible for lost or stolen packages.
*I cannot give refunds for any edible or perishable items.
*You have 7 days to contact me about missing or wrong items sent.
*If packages get returned to me due to wrong address,or not being picked up from the post office, I will refund the amount you paid minus the shipping charges. Orders will not be resent.
All handmade items, are made by me. You must allow an aditional 2-3 days for these items to be made BEFORE they can be shipped out.
If you need a large amount of these items made, please contact me for custom ordering. I LOVE making things Especially for big events, birthdays and weddings!
If you would like to buy in bulk, you may shop in my “bulk ” section listed under “baking cups”
If there are things you would like to buy in bulk that are not listed, please contact me. (ENTER CONTACT FORM)
There are no returns available. If you have any questions or comments about your order, please feel free to contact me.
If your package gets returned to me I will give you a refund, minus shipping costs I had to pay. (if delivered to the wrong address as per my fault, then I will give a full refund)
Once order has shipped, you CANNOT cancel the order. You may cancel an order as long as it has not been processed.
I accept checks, money orders, paypal, or credit cards through paypal only. If you have any questions about payment, please let me know. If I do not get a payment within 7 days then your order will automatically be cancelled.
Out of Stock Items:
In the event of out of stock items are ordered, I will attempt to contact you about replacing the missing items, or waiting for my next shipment to fulfill your order.
I will not send separate packages to fulfill orders.
If I do not hear back from you within 24-48 hours, then I will either send your order without the items (and refund for the missing items) or I may cancel the entire order.